Cancellation and Refund Policy
“Mantras by Pradeep” is committed to providing accurate and reliable astrology services. This Cancellation and Refund Policy outlines the terms and conditions for cancellations and refunds.
1. Cancellation Policy
1. You may cancel your appointment within 24 hours of purchase.
2. Cancellations must be requested via WhatsApp
3. Orders cancelled within the specified timeframe will receive a 90% refund, a 10% deduction will be applicable.
4. We have No Cancellations – No Returns – No Refunds Policy for Physical Products. Once payment is done & order is placed, you can Not cancel it. Even after the order is delivered, you can Not return it. We will not acknowledge any refund requests.
2. Refund Policy
1. Refunds will be issued within 5 business days of cancellation.
2. Refunds will be processed through the original payment method.
3. Refund amounts will be calculated based on the original purchase price.
3. Eligibility for Refund
Refunds are available for:
1. Unused or unopened digital products (e.g., reports, readings).
2. Services not rendered or partially rendered.
4. Ineligible for Refund
Refunds will not be issued for:
1. Used or opened digital products.
2. Services already rendered or completed.
3. Failure to provide required information for service delivery.
5. Dispute Resolution
In case of disputes, “Mantras by Pradeep” will:
1. Investigate and resolve issues promptly.
2. Provide explanations for refund denials.
3. Offer alternative solutions or compromises.
6. Exceptions
“Mantras by Pradeep” reserves the right to:
1. Modify this Cancellation and Refund Policy.
2. Grant exceptions in extraordinary circumstances.
7. Contact Us
For cancellations, refunds or concerns, contact us at:
staff@mantrasbypradeep.com
+91 7042985320 (WhatsApp only)
8. Governing Law
This Cancellation and Refund Policy is governed by Indian laws.
9. Effective Date
12 November 2024
10. Acceptance
By using our website, you acknowledge and agree to this Cancellation and Refund Policy.